Public Safety Communications Center

South Sound 911 is constructing a new unified, regional 911 communications center in Tacoma which will serve communities and first responders countywide.

 Photo illustration of the public safety communications center from South 36th and Pacific Ave.  Photo illustration of the employee entrance at the future public safety communications center.

Photo illustrations of the envisioned public entry at the corner of Pacific Ave. and South 36th St. (left) and the employee entrance (right) are by CallisonRTKL.

Project Updates

  • Sept. 19, 2019 – The public is invited to attend the official groundbreaking ceremony at 10 a.m. at the site of the future PSCC (3580 Pacific Ave., Tacoma).
  • Aug. 19, 2019 – After Board of Director approval, South Sound 911 issued a Notice of Award to Kassel & Associates, Inc., for a $32.7 million construction contract. Kassel & Associates, Inc., was the apparent low bidder in a bid process which concluded in July. With the construction bid coming in under estimates, the cost of the facility is $59 million — under budget from the original $65 million estimate.
  • July 23, 2019 – The Pierce County Council approved Ordinance 2019-46, authorizing the issuance of limited tax general obligation bonds for construction of South Sound 911’s PSCC. The amount is not to exceed $65 million.
  • June 13, 2019 – The pre-bid conference was held at 1:30 p.m. at West Pierce Fire & Rescue Station 20 (10928 Pacific Hwy SW, Lakewood).
  • June 5, 2019 – Construction bid documents were posted on the Daily Journal of Commerce website
  • April 2019 – The Traffic Impact Analysis was published, as well as the responses to the City of Tacoma’s Traffic Engineering’s initial comments.
  • Dec. 20, 2018 – A project update was published in the Infobulletin newsletter.
  • Aug. 30, 2018 – The CallisonRTKL team corrected the space estimates published in community meeting materials and in the the Infobulletin. The current gross floor area is approximately 76,594 sq. ft.
  • Mar. 15, 2018 – At a special meeting, the South Sound 911 Policy Board authorized a contract with CallisonRTKL to design the public safety communications center. The unanimous vote supported a contract which includes schematic design, design development and the preparation of construction documents, as well as consultation during the construction phase. 
  • September 2017 – CallisonRTKL was awarded a contract to perform programming and pre-design architectural and engineering services for the PSCC. The design team comprised of CallisonRTKL, Architects Design Group and TLC Engineering for Architecture.

Public Meetings

There are no meetings currently scheduled.

Notice of any future community meetings will be posted on this website and on South Sound 911 social media. We encourage individuals interested in South Sound 911 to subscribe to news updates, “like” our Facebook page, or follow @SouthSound911 on Twitter.

Persons with disabilities needing a reasonable accommodation for any of these public meetings should call 253-798-2907 or email info@southsound911.org

Past community meeting

Past meetings

  • Wednesday, Aug. 28, 2019, 6-7 p.m. at Tacoma-Pierce County Health Department’s auditorium (3629 South D St., Tacoma). Download the presentation. Representatives from Kassel & Associates, Inc., discussed community concerns regarding work hours, traffic, parking, security, and debris, as well as an overview of the 18 month construction timeline. Additional information will be added to the Construction page.
  • Wednesday, Aug. 22, 2018, 6-7 p.m. at Tacoma-Pierce County Health Department’s auditorium (3629 South D St., Tacoma). Download the presentation and the attendee-requested site overlay. South Sound 911 Executive Director Andrew Neiditz, and Steve Dwoskin and David Chamness of CallisonRTKL discussed the vision for the public safety communications center (PSCC) at an evening community meeting. Attendees saw renderings of the proposed building, as well as the site layout and possible landscaping plan.
  • Thursday, Feb. 22, 2018, 6-7 p.m. at Tacoma-Pierce County Health Department’s auditorium (3629 South D St., Tacoma). Download the presentation. South Sound 911 and Chris Beza of CallisonRTKL provided a project update at a community meeting. Mr. Beza highlighted the work that has been completed since November, and showed a number of site options which were explored. The design team is recommending that South Sound 911 construct a single, three-story building on the site, situated with setbacks required for an essential facility.
  • Wednesday, Nov. 29, 2017, 6-7 p.m., at Tacoma-Pierce County Health Department auditorium (3629 South D St., Tacoma). Download the presentation and read a recap in the Infobulletin.
  • Wednesday, Jan. 11, 2017, 6-7 p.m., at Tacoma-Pierce County Health Department auditorium (3629 South D St., Tacoma). Community members learned about the county’s plans to demolish the old Puget Sound Hospital to make way for South Sound 911’s public safety communications center. Co-hosted with Pierce County.

Previously, leaders from South Sound 911 and the Pierce County Council provided briefings about the agency’s plan at several public meetings around the county in spring 2015 and joint meetings with Tacoma-Pierce County Health Department and Pierce County Councilmembers in 2016.

Background

When Pierce County citizens voted in support of public safety in November 2011, South Sound 911 was created as a part of the consolidation or collocation of six 911 centers. To accommodate this integration, a new public safety communications center will be constructed in the coming years.

A facility planning study completed in 2013 helped lead both the Operations Board and Policy Board to approve a plan for collocated police and fire emergency communications on one site. The facility will include space for 911 and police and fire dispatch, a municipal emergency operations center (EOC), administration, records and public counter services. The site will also accommodate generators, fuel and water tanks, a radio tower for the transmission of public safety radio communications, and adequate employee and visitor parking.

Original space estimates included approximately 55,000 sq. ft. for the emergency communications and EOC and approximately 25,000 sq. ft. for  administrative use. The facility will incorporate multi-use concepts for common space, meeting space, and public space. The facility will cost $59 million (under budget from the original $65 million estimate).

This approach calls for a stand-alone backup facility in the event South Sound 911 is unable to operate in the primary communications center due to a natural or other disaster.