Text-to-911 location information is obtained from the cellular carrier’s location data for the purpose of routing the message to the nearest 911 center and it may not be exact enough for first responders to find you. For all 911 calls or text messages, “callers” should be prepared to provide their exact location information — including apartment, lot, building, space, unit, or suite number, or mile marker.

While South Sound 911 can use RapidSOS for 911 calls placed from capable mobile devices, because text messages sent to 911 are received outside of the “911 phone system,” we are unable to use RapidSOS to better locate someone sending a text to 911.