What is the goal of NG911?

ss911_admin Next Generation 911

To have a 911 system that enables the transmission of voice, text, video or data from different types of communication devices to 911 centers and to emergency responders.

Additionally, NG911 is being designed to provide redundancy in case a 911 center becomes inoperable for any reason, whether it is a manmade or natural disaster. In such a case, emergency calls would automatically reroute to another PSAP for response.

In short, if 911 centers can accept information from citizens from a variety of technology sources, emergency services are more readily available to citizens – and valuable, potentially life-saving information and images can be quickly relayed to responders.