What do I do for emergency assistance if there’s no phone service?

ss911_admin Calling 911

It depends on which type of phone service and what other calling services you have readily available. First, try another type of phone. For instance, if VoIP services or telephone landlines are down, try calling with your cell phone; if cellular service is also not available, please go to the nearest police or fire station or try texting 911 (if you are in an area with text-to-911 service).

In case of a 911 system-wide outage, we will activate and publicize a 10-digit number to call until 911 service is restored. We share this number with the media — so check your television, online and radio news outlets — and we will also post this information on our own social media channels and website.