In Pierce County – NO. Like most 911 centers, South Sound 911 cannot receive text, photo or video messages via 911 or the non-emergency number.
The 911 system was built in the 1970s and was designed to handle only landline telephone service. However, a goal of “Next Generation 911,” or NG911, is to have a 911 system that enables the transmission of voice, text, video or data from different types of communication devices to 911 centers and to emergency responders.
South Sound 911 hopes to implement text-to-911 services in the near future and we will announce and advertise this service as soon as it is available.