To ensure your CPL application can be accepted, we recommend applying during the hours of 8:30 a.m. to noon.
Unfortunately, we’ve had situations when our waiting time exceeds our service hours; when this occurs we stop issuing service tickets in our lobby. To avoid any hardship, we recommend you visit the counter earlier in the day.
If you are applying for a new/original CPL, please note that you may only apply between 8:30 a.m. to 3 p.m. weekdays and Saturdays 8:30 a.m. to 2 p.m. This is due to the change in hours we offer fingerprinting services; fingerprints are required for all new/original CPL applications and we cannot accept incomplete applications.