Are texts to 911 quicker than a call?

No. Voice calls are still the preferred method for contacting 911.

While South Sound 911 processes text messages in the same manner as voice calls to 911, texts are not as efficient as voice calls. Call takers cannot hear background noise to better ascertain the situation, and there are inherent delays when sending or receiving text replies. 

Remember, call if you can, text if you can’t.