Scott Hamel has over 25 years of public safety communications experience. As South Sound 911’s Deputy Director of Support Services, he oversees the agency’s Technical Services and Records departments. He also works in tandem with the Deputy Director of Operations to oversee 911 and dispatch.
As he worked his way up through the ranks, Scott gained a valuable understanding of every operational role within the 911 communications center. He’s handled 911 and non-emergency calls, dispatched, and also trained and supervised employees.
Scott earned a bachelor of science in business administration — business management, and has certification as a National Emergency Number Association (NENA) Emergency Number Professional (ENP). He also competed NENA’s Center Manager Certification Program.
Scott was born and raised in Puyallup where he and his wife, Chandra, continue to live and raise their daughter and two sons.