South Sound 911 launches first 911 Community Academy
Pierce County residents can learn about the inner workings of their local 911 center through participation in the South Sound 911 Community Academy. The no-cost academy is scheduled from Oct. 3 to Nov. 7 and will host sessions on Tuesdays, 6:30 – 8 p.m., at South Sound 911. The South Sound 911 Community Academy offers […]
South Sound 911 expands online reporting for fireworks complaints
Residents of Lakewood, South Prairie, and unincorporated Pierce County can report the illegal discharge of fireworks online at FireworksReport.com from June 28 to July 5. They will join residents in Fife, Milton, Orting, Roy, Ruston, Sumner, Tacoma, and University Place in using the online report again this year. To file a report online, complainants need […]
South Sound 911 launches pilot program with 988 to provide immediate mental health support
South Sound 911 is bringing 988 counselors directly into the 911 center to provide immediate assistance for people in crisis in Pierce County. Trained counselors from Volunteers of America, the designated local 988 service provider, are working alongside South Sound 911 call takers to deliver emotional support, crisis counseling, and access to essential resources. This […]
South Sound 911 launches online fireworks reporting for fireworks complaints
Residents in Fife, Milton, Orting, Roy, Sumner, Tacoma, and University Place can report the illegal discharge of fireworks online at FireworksReport.com between 6 p.m. Friday, July 1 until 6 a.m. Tuesday, July 5. July 4 is the single busiest day for South Sound 911 call takers and dispatchers when call volumes are known to more […]
Statement regarding COVID-19 outbreak
South Sound 911 had 28 employees test positive for COVID-19 since Dec. 17, and others are awaiting test results. While we believe several of the affected employees likely contracted COVID-19 over the holidays, we understand Tacoma-Pierce County Health Department considers two positive cases at a work site an “outbreak.” Reported symptoms have been mild and […]
Tell us before you need us: Free profile automatically shares crucial information for critical calls
When a caller has a registered Emergency Health Profile, crucial life-saving information is automatically shared with South Sound 911 during an active 911 call or text without saying a word. Information can include pre-existing medical conditions, disabilities and allergies; behavioral health information; emergency contacts; and other relevant information about the caller or members of the […]
Statement regarding reported COVID-19 outbreak
As of last week, South Sound 911 had 15 employees test positive for COVID-19, for an outbreak which originated in late-July at our Law Enforcement Communications Center. While we have experienced COVID positive cases before, it has not been to this level. We understand Tacoma-Pierce County Health Department considers two positive cases an “outbreak” and posts […]
South Sound 911 to welcome customers at new location July 20
If you have an appointment at South Sound 911’s public counter or with the agency’s administrative or records staff, beginning Tuesday, July 20, you will need to go to the agency’s new location at 3580 Pacific Ave. in Tacoma. Construction of South Sound 911’s new facility will be complete in July and services and staff […]
Fingerprinting partnership to help meet demand for concealed pistol licenses
Additional fingerprinting appointments are now available for Pierce County residents applying for a new/original concealed pistol license (CPL) thanks to a partnership between South Sound 911 and the Tacoma office of Bellevue Fingerprinting. CPL-related appointments at Bellevue Fingerprinting are only available through South Sound 911’s online application system and will cost applicants $42 in addition […]
Protest-related vandalism at Records department
South Sound 911 Executive Director Deborah Grady released this statement: As reported in the media, South Sound 911’s Records department windows were broken during last night’s protests in downtown Tacoma. The department, occupied by records staff at the time of the vandalism, was relocated to another location where employees could safely continue operations. As a […]