Man with headset on working dispatch

Text-to-911 not yet available in Pierce County

King County announced today that it began text-to-911 service; however, South Sound 911 reminds callers that text-to-911 is not yet available in Pierce County. South Sound 911 anticipates launching text-to-911 service countywide in February 2019. If callers send a text to 911 in an area without text-to-911 service, they should receive an automatic reply stating the service is not available. …

A dispatcher in the foreground looks at multiple computer screens

South Sound 911 “win-win” partnership with Joint Base Lewis-McChord to enhance public safety collaboration

Public safety collaboration and interoperability in Pierce County will get the “win” when Joint Base Lewis-McChord (JBLM) begins dispatching emergency services using South Sound 911’s regional computer-aided dispatch (CAD) system. The partnership will unite South Sound 911’s 41 local police and fire agencies with the military installation in an effort to provide a more regionalized emergency response system for the …

Vision for new facility unveiled

Find out the latest South Sound 911 happenings in the latest issue of the Infobulletin, including the progress being made toward the design of the new public safety communications center. Infobulletin Vol 06 Issue 03

Award presentation with WCMA Senior Advisors Dick Zais, Andrew Neiditz, Lloyd Halverson, and Anne Pflug.

Neiditz receives Distinguished Public Service award

South Sound 911 Executive Director Andrew Neiditz was presented with the prestigious Washington City/County Management Association (WCMA) L. Joe Miller Award for Distinguished Public Service at the association’s summer conference last week. Neiditz is one of only nine recipients of the award, for which the recipient may only qualify for through a long career as a city or county manager …

A number of rolled up engineering blueprints

Community meeting for new South Sound 911 facility scheduled for Aug. 22

South Sound 911 will host a community meeting to provide an update on the design progress for its future public safety communications center (PSCC) on Wednesday, Aug. 22, from 6-7 p.m. in the auditorium at Tacoma-Pierce County Health Department (3629 South D St., Tacoma). The public is invited to meet members of the design team, provide feedback, and see what …

New facility planning, design gain momentum

Find out the latest South Sound 911 happenings in the latest issue of the Infobulletin, including the progress being made toward design of the new public safety communications center. Infobulletin Vol 06 Issue 02

Hermes Creative Awards 2018 Platinum and Gold Award ribbons

South Sound 911 earns top honors for annual report, website

South Sound 911’s fifth anniversary 2017 annual report was awarded a Platinum Hermes Creative Award, top honors from the Association of Marketing and Communication Professionals. The agency’s newly redesigned website also received a Gold Award from the group, both of which were among AMCP’s early winners announced last week. Hermes Creative Awards recognize outstanding work in the industry and winners …

Infobulletin logo

New Infobulletin newsletter available now

In Infobulletin Vol 06 Issue 01, read about… PSCC progress: design contract and community meeting Local 911 heroes honored South Sound 911 launches redesigned website 2017 Annual Report

New home page

South Sound 911 announces launch of redesigned website

South Sound 911 is proud to launch its redesigned website, The website was redesigned to better meet the modern needs of those looking for the agency’s most sought-after service information or for those submitting an online police report or requesting public records. The public is encouraged to explore the site and learn about South Sound 911, its services, and …