Enhanced 911 System Customer Premises Equipment RFP

South Sound 911 is soliciting competitive, negotiable proposals for the replacement, service, and maintenance of Enhanced 9-1-1 System Customer Premises Equipment (CPE) to be installed at our PSAP. Qualified Respondents will be required to detail their solution to replace and fully implement CPE that will meet South Sound 911’s need to provide Enhanced 9-1-1 services for calls originating from wireline, VoIP, and wireless telephones, as well as provide an upgrade path to emerging and new Next Generation 9-1-1 capabilities in accordance with National Emergency Number Association i3 standards. 

This is a two part solicitation. Respondent submittals will be comprised of a detailed proposed solution and a separate budget document. Proposed solutions will be evaluated on experience, qualifications, and technical merits, and selected Respondents will be invited to present demonstrations and submit best and final offers. 

All proposals received will be evaluated by a South Sound 911 Selection Advisory Committee (SAC). South Sound 911 reserves the right to award in the best interest of South Sound 911, including to award to more than one Respondent, to waive irregularities, or to not award a contract at all. South Sound 911 also reserves the right to issue a new Request for Proposal. 

The apparent successful Respondent(s) will be expected to enter into a contract with South Sound 911 that allows for cooperative purchasing by other governmental entities. All contractor and sub-contractor personnel who will be on site at South Sound 911 will be required to pass a criminal background check.