About South Sound 911

South Sound 911 is the result of collaborative problem-solving efforts between 911 centers and the community. In November 2011, residents of Pierce County voted for a 0.1 percent sales tax increase to support public safety. With the community’s support, six1 911 centers are consolidating or collocating under South Sound 911, and an integrated, reliable radio system is being built to provide better protection for first responders and safer communities.

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Formation of South Sound 911 and the radio system is underway. Through its member agencies – Pierce County, the City of Tacoma, the City of Lakewood, West Pierce Fire & Rescue, the City of Fife, and the City of Puyallup – South Sound 911 now provides 911 and dispatch services for 19 law enforcement and 18 fire agencies.

South Sound 911 currently employs approximately 230 personnel, many of whom work various shifts to provide 24-hour service for 911, dispatch, and records management. To read more about the agency’s significant accomplishments toward its promise to voters download the Abbreviated History 2012-2016.


We will provide a modern, unified emergency communication and response system to protect and serve our communities and partner agencies.


We will collaborate with regional partners to protect lives, property and communities. We will enhance public safety by:

  • Assuring prompt responses to all emergencies and service requests
  • Serving the public trust with reliable, interoperable, efficient and financially responsible systems
  • Inspiring industry excellence with innovative technologies and staff



About Our Area

Our service area is geographically diverse and demanding. Pierce County is the second most populous county in Washington state and a hub of international travel and commerce – via the Port of Tacoma, the largest transportation corridor in the state (Interstate-5), Puget Sound, its proximity to the Canadian border, and its position as a Pacific Rim state. It is also a major part of the state’s military core with Joint Base Lewis-McChord located within the county.

Pierce County’s 1,790 square miles include a forested mountain range with the largest active volcano in the Pacific Northwest (Mount Rainier), several major earthquake faults, 217 miles of Puget Sound saltwater shorelines, and a 2,400-acre port facility.

Pierce County’s other notable and unique sites include the Tacoma Narrows Bridge, one of the longest suspension bridges in the world; Chambers Bay Golf Course, home to the 2015 U.S. Open Championships; America’s Car Museum; Crystal Mountain Ski Resort; the Tacoma Dome, one of the largest wooden domed structures in the world; the Washington State Fair, one of the 10 largest fairs in North America; Point Defiance Park and the 600-acre Northwest Trek wildlife preserve.



1 Employees of the Law Enforcement Support Agency (LESA) transitioned to South Sound 911 on Dec. 17, 2012; Fife Communications transitioned on Dec. 28, 2014; Puyallup City Comm transitioned on Jan. 3, 2016; and West Pierce Fire & Rescue’s Fire Comm transitioned on Jan. 1, 2017. A transition plan is being developed for Tacoma Fire Communications. (Buckley Communications previously merged with Fife Communications in December 2012.)