How long will it take you to answer my 911 call?
South Sound 911 will answer your call as quickly as possible. In 2016, South Sound 911 answered 91.2% of all 911 calls in 10 seconds or less.

However, call volumes fluctuate depending on the time of day and the time of year -- and some would say depending on the phase of the moon! So one thing you can do to help us answer your 911 call is to stay on the line. DO NOT HANG UP, even if you dialed 911 accidentally.

Regardless of how many times the phone rings, we will answer it. Hanging up hinders our ability to answer other 911 lines because we are required to call you back to ensure there is no emergency.

Show All Answers

1. What information will I need to provide when I call 911?
2. What if the caller doesn't speak English?
3. Can I text 911?
4. How long will it take you to answer my 911 call?
5. When should I use the non-emergency number?
6. When should I call 911?
7. What do I do for emergency assistance if there's no phone service?
8. What if I accidentally dial 911?
9. Is help sent after I hang up?
10. When will South Sound 911 offer text-to-911 service?
11. If I call 911 from my cell phone, do you know where I’m at? What if I’m hiking or out in the wilderness?
12. Are there any times I should not call 911?
13. How do I get a copy of a 911 call?
14. How many emergency/non-emergency calls does South Sound 911 receive each year?
15. How can I request a presentation about 911 or South Sound 911 for my group/organization?