Can I text 911?
In Pierce County - NO. Like most 911 centers, South Sound 911 cannot receive text, photo or video messages via 911 or the non-emergency number.

The 911 system was built in the 1970s and was designed to handle only landline telephone service. However, a goal of “Next Generation 911,” or NG911, is to have a 911 system that enables the transmission of voice, text, video or data from different types of communication devices to 911 centers and to emergency responders.

South Sound 911 hopes to implement text-to-911 services in the near future and we will announce and advertise this service as soon as it is available.

Show All Answers

1. What information will I need to provide when I call 911?
2. What if the caller doesn't speak English?
3. Can I text 911?
4. How long will it take you to answer my 911 call?
5. When should I use the non-emergency number?
6. When should I call 911?
7. What do I do for emergency assistance if there's no phone service?
8. What if I accidentally dial 911?
9. Is help sent after I hang up?
10. When will South Sound 911 offer text-to-911 service?
11. If I call 911 from my cell phone, do you know where I’m at? What if I’m hiking or out in the wilderness?
12. Are there any times I should not call 911?
13. How do I get a copy of a 911 call?
14. How many emergency/non-emergency calls does South Sound 911 receive each year?
15. How can I request a presentation about 911 or South Sound 911 for my group/organization?