Where can I get help using the Records Portal?
After you have created an account, please contact Kristy June by email at kristy.june@southsound911.org or by phone at 253-798-2773.

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1. How long will it take for me to receive my records or 911 audio request?
2. I only received part of my public records request. Where is the rest of it?
3. The record I need is not on the list. Where do I get officers' notes, or anything else not shown on the form?
4. Where can I get help using the Records Portal?
5. How long do you keep recordings of 911 calls?
6. Where do I get fire records and reports?
7. How do I decipher the codes on the CAD Log I received?
8. How do I get information about vehicle accidents in my neighborhood or in a specific area?