38 Stories
Posted on: December 6, 2017

Read a recap of South Sound 911's community meeting in the new issue of the Infobulletin

Enjoy a recap of South Sound 911's community meeting and meet the key design team members from Architects Design Group (ADG) in the latest issue of the Infobulletin.

Infobulletin Vol 05 Issue 06 News
Posted on: November 15, 2017

Community meeting for South Sound 911 facility project scheduled for Nov. 29

South Sound 911 will host a community meeting to discuss the pre-design and design process of its future public safety communications center (PSCC) on Wednesday, Nov. 29, from 6-7 p.m. in the auditorium at Tacoma-Pierce County Health Department. The publi...

Read on...

PSCC project web page News
Posted on: October 30, 2017

Pre-design begins for public safety communications center project

Learn about this exciting progress -- and more -- in the Oct. 30 issue of the Infobulletin!

Infobulletin Vol 05 Issue 05 News
Posted on: June 28, 2017

South Sound 911 building project takes a step back to move forward... read more in the Infobulletin

South Sound 911’s public safety communications center (PSCC) project takes a step back... to move forward. Read about this and the latest South Sound 911 news in the June 28th issue of the Infobulletin newsletter.

Read on...

Infobulletin Vol 05 Issue 04 News
Posted on: June 7, 2017

South Sound 911 seeks architectural design team for new emergency communications center

South Sound 911 issued a request for qualifications (RFQ) today to select an architectural design team for a new public safety communications center (PSCC). The PSCC will be constructed at 3580 Pacific Ave. in Tacoma utilizing a traditional design/bid/bui...

Read on...

Public Safety Communications Center News
Posted on: May 16, 2017

South Sound 911 merges law enforcement 911 and dispatch centers

As of 6 a.m. today, all of the local law enforcement communications services in the county are provided from a communications center in Tacoma -- now known as South Sound 911’s Law Enforcement Communications Center. The center now answers 911 calls county...

Read on...

South Sound 911's 911 & Dispatch services News
Posted on: May 5, 2017

Lightning strike affects South Sound 911 fire dispatch radio communication, does not affect 911

Lighting struck South Sound 911 Fire Communications just before 9 p.m. last night, possibly blowing fuses which affect VHF radio communications. CenturyLink is expected to resolve the issue today. This does not affect incoming 911 calls or agencies operat...

Read on...

Fire Communications News
Posted on: April 11, 2017

Launch of new computer-aided dispatch system unites local public safety agencies

South Sound 911 and the Tacoma Fire Department successfully launched a new computer-aided dispatch (CAD) system today, officially uniting public safety agencies countywide. When the two agencies implemented the new Hexagon Safety & Infrastructure CAD ...

Read on...

CAD project page News
Posted on: March 22, 2017

South Sound 911's 2016 annual report available online

South Sound 911 released its 2016 annual report highlighting the agency's latest accomplishments. The report is available online or a printed hard copy may be requested by sending your mailing address to Printed copies are limited ...

Read on...

2016 Annual Report News
Posted on: March 1, 2017

South Sound 911 public counter introducing Saturday business hours

Beginning Saturday, March 4, South Sound 911 will introduce Saturday business hours to better meet the needs of customers looking to apply for concealed pistol licenses (CPLs), or obtain fingerprints or background checks. Saturday business hours are 8:30 ...

Read on...

Records department News
Posted on: February 27, 2017

South Sound 911 launches new system for reporting crimes online in certain local jurisdictions

South Sound 911 launched a new, improved version of its online reporting system today. The system is available for the reporting of minor crimes occurring in the cities of Lakewood, Roy, Ruston, Sumner, Tacoma, and University Place, and in unincorporated ...

Read on...

Eligible non-emergency crimes News
Posted on: February 20, 2017

Service improvements for South Sound 911 online reporting, public counter coming soon

Read the latest South Sound 911 news in the Infobulletin newsletter:

  • Service improvements for online reporting, public counter coming soon
  • Tracking the County's planned hospital demolition
  • South Sound 911 to consolidate communications centers, operations
  • ICYM...
Read on...

Infobulletin Vol 05 Issue 02 News
Posted on: February 10, 2017

Comcast 911 outage: Please do not "test" your 911 service

Comcast reports a 911 outage affecting customers of their voice over internet protocol (VoIP) phone service. Customers in western Washington may be impacted. We recommend those affected needing to report an emergency try calling 911 with a cellular phone....

Read on...

Posted on: January 6, 2017

Read the first Infobulletin newsletter of 2017!

We're starting the New Year with big news: The first fire dispatch employees transition to South Sound 911! Read about this and more in the latest Infobulletin newsletter.

Infobulletin Vol 05 Issue 01 News
Posted on: December 8, 2016

Community meeting rescheduled for Jan. 11

The community meeting scheduled for 6 p.m. today is cancelled due to the predicted weather event. The meeting, about the demolition of the old Puget Sound Hospital and the planned construction of South Sound 911's public safety communications center, is b...

Read on...

Additional Info... News
Posted on: December 2, 2016

Community meeting Dec. 8th

In partnership with Pierce County, South Sound 911 is hosting a community meeting to share plans for the site of its new public safety communications center on Dec. 8th, 6-7 p.m. at Tacoma-Pierce County Health Department's auditorium (3629 South ...

Read on...

www.southsound911/pscc News
Posted on: November 8, 2016

South Sound 911 secures future building site

Executive Director Andrew Neiditz released the following statement in response to the Pierce County Council resolution authorizing the use of county-owned property, 3580 Pacific Ave., for a new South Sound 911 facility:

We are extremely pleased to hav...Read on...

Project web page News
Posted on: November 2, 2016

New computer-aided dispatch system to connect police, fire dispatch

Eighteen fire districts and their fire dispatchers transitioned to South Sound 911’s unified computer-aided dispatch (CAD) system yesterday, marking the first time both fire and law enforcement responders in Pierce County have been on the same system. Nin...Read on...

Additional Info... News
Posted on: August 8, 2016

Fingerprinting service hours changing to better meet customer expectations


Beginning Tuesday, Sept. 6, South Sound 911 fingerprinting service hours will change to 8:30 a.m. to 3 p.m. each business day. Due to the personal attention required for the fingerprinting process, the change will better meet expectations for completing t...Read on...

Fingerprinting service information News
Posted on: July 28, 2016

South Sound 911 boards approve site for future public safety communications center

At a joint public meeting yesterday, South Sound 911 Policy Board and Operations Board members unanimously approved a motion to support the acquisition of the 5.34 acre site of the old Puget Sound Hospital. Pierce County officials originally proposed the ...Read on...

Additional Info... News
Posted on: June 30, 2016

Read the latest about South Sound 911 in the Infobulletin newsletter

Read the latest about South Sound 911 in the Infobulletin newsletter:

- Momentum for facilities project
- Eastside Communications Center launches new non-emergency number- Deputy Director Sharp leading Fire Comm operations
...and more!Read on...

Infobulletin Vol 04 Issue 03 News
Posted on: June 27, 2016

South Sound 911 launches new toll-free "Eastside" non-emergency number

South Sound 911’s Eastside Communications Center launched a new toll-free non-emergency number, 844-821-8911, for callers in east Pierce County cities in need of non-emergency police, fire or medical aid. The non-emergency number should be used for calls ...Read on...

Posted on: June 22, 2016

South Sound 911's path forward for a new facility

South Sound 911 Executive Director Andrew Neiditz released this statement:

"It was reported in the media recently that South Sound 911 is 'still homeless.' But, I can assure that there is no uncertainty about our plans for a unified, state-of-the...Read on...

Information about the project News
Posted on: May 5, 2016

Condensed "concept" presentations planned for meetings in Graham, Wilkeson

A South Sound 911 representative will be on-hand to answer questions about the agency's planned public safety communications center during a presentation at May council meetings held in Graham and Wilkeson. The presentation is about the overall proposed &...Read on...

PSCC project website News
Posted on: April 14, 2016

Two opportunities next week to learn about the proposal for South Sound 911's new facility!

South Sound 911 representatives will be on hand at two more community information sessions next week in University Place on Monday at 7 p.m., and in Lakewood on Thursday at 7 p.m. Details for all scheduled community information sessions can be found on ou...Read on...

Community Info Session flyer News
Posted on: April 4, 2016

Read about the upcoming community meetings, CAD update, and more in the Infobulletin

Read the latest issue of South Sound 911's Infobulletin newsletter.

Infobulletin Vol 04 Issue 02 News
Posted on: March 30, 2016

More joint info sessions scheduled for proposed South Sound 911 facility

South Sound 911 representatives will be on hand at several joint information sessions in April to discuss the projects and partnerships involved in the effort to make way for a new public safety communications center. Dates and times are posted on our pro...Read on... News
Posted on: March 24, 2016

Information sessions scheduled for projects -- including proposed South Sound 911 facility

The Tacoma-Pierce County Health Department is hosting two information sessions -- April 5, 6-7 p.m., and April 6, noon-1 p.m. -- in their auditorium at 3629 South D St. in Tacoma. Ask questions and learn about the concepts and plans for South Sound 911's ...Read on...

Information Session flyer News
Posted on: March 16, 2016

South Sound 911 evaluating site for new public safety communications center

South Sound 911 reached a tentative agreement with Pierce County this month to further evaluate property currently occupied by the Tacoma-Pierce County Health Department and county offices in the adjacent Sound View building. Combined, the properties wou...Read on...

Public Safety Communications Center project page News
Posted on: March 14, 2016

Report noise complaints to JBLM for rocket testing

Communities near Joint Base Lewis-McChord may be disturbed by noise or possible sonic booms from rocket testing, dates to be determined. Report noise and other disruptions to JBLM at 253-967-0852 or by email to J...Read on...

Additional info from JBLM... News
Posted on: February 1, 2016

Interested in a career in emergency dispatch? Emergency Call Center Training begins in April!

In cooperation with South Sound 911, Clover Park Technical College is offering Emergency Call Center Training. Classes will be held Tuesday and Thursday evenings from 6 p.m. to 8:30 p.m. at the Clover Park Technical College campus beginning April 5. Apply...Read on...

Emergency Call Center Training flyer News
Posted on: January 21, 2016

Read the latest about South Sound 911 in the January issue of the Infobulletin

Learn about upcoming computer-aided dispatch improvements and the new public records request portal in South Sound 911's latest Infobulletin newsletter!

Infobulletin Vol 04 Issue 01 News
Posted on: January 7, 2016

Police 911 and dispatch in Puyallup now South Sound 911

South Sound 911 reached an agreement with the City of Puyallup to transition 911 and dispatch employees from Puyallup’s City Comm to South Sound 911, effective Jan. 3, 2016. The transition is significant in that it paves the way for the unification of 911...Read on...

Posted on: November 19, 2015

Curious about South Sound 911's new voter-supported emergency dispatch center?

A new public safety communications center has been in the works since 911 consolidation was supported by voters in November 2011. Find out what has happened since then and what is still to come. Keep an eye on the project page on our website, "like&q...Read on...

Visit the project page on our website... News
Posted on: November 11, 2015

Read the latest South Sound 911 news in the November issue of the Infobulletin!

A new computer-aided dispatch system, leadership and organizational changes, and operational successes are highlighted in the latest newsletter.

Click the link to access South Sound 911's Infobulletin.

Infobulletin Vol 03 Issue 06 News
Posted on: September 30, 2015

South Sound 911 is now on Twitter!

Follow @SouthSound911 for the latest news and information about the agency, its projects and activities.

NOTE: Requests for emergency aid cannot be accepted via social media, including Twitter. South Sound 911's Twitter feed is not monitored for the r...Read on...

Follow @SouthSound911 on Twitter News