Public Safety Communications Center

South Sound 911 is constructing a new unified, regional 911 communications center in Tacoma which will serve communities and first responders countywide.

Project Updates

November 29, 2017 - South Sound 911 hosted a community meeting with representatives of the architectural and engineering design team. The team fielded questions and comments regarding the PSCC's pre-design and design phase. See a copy of the presentation and read a recap in the Infobulletin.
October 30, 2017 - South Sound 911's Infobulletin includes an article explaining the PSCC project's current status and what that means for the project overall. 
September 2017CallisonRTKL was awarded a contract to perform programming and pre-design architectural and engineering services for the PSCC. The design team comprised of CallisonRTKL, Architects Design Group and TLC Engineering for Architecture.

Public Meetings

  • Thursday, Feb. 22, 2018, 6-7 p.m. at Tacoma-Pierce County Health Department's auditorium (3629 South D St., Tacoma). Members of the design team will discuss preliminary layout design options.

Notice of any future community meetings will be posted on this website and on South Sound 911 social media. We encourage individuals interested in South Sound 911 news to sign up for Notify Me newsflash updates, "like" our Facebook page, or follow @SouthSound911 on Twitter. 

Past meetings:
  • Wednesday, Nov. 29, 2017, 6-7 p.m., at Tacoma-Pierce County Health Department auditorium (3629 South D St., Tacoma). Learn about the pre-design and design process and meet members of South Sound 911's architectural and engineering design team. Download the presentation.
  • Wednesday, Jan. 11, 2017, 6-7 p.m., at Tacoma-Pierce County Health Department auditorium (3629 South D St., Tacoma). Learn about the county's plans to demolish the old Puget Sound Hospital to make way for South Sound 911's public safety communications center. Co-hosted with Pierce County. 
Previously, leaders from South Sound 911 and the Pierce County Council provided briefings about the agency's plan at several public meetings around the county in spring 2015 and joint meetings with Tacoma-Pierce County Health Department and Pierce County Councilmembers in 2016.
Persons with disabilities needing a reasonable accommodation for any of these public meetings should call 253-798-2907 or email
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When Pierce County citizens voted in support of public safety in November 2011, South Sound 911 was created as a part of the consolidation or collocation of six 911 centers. To accommodate this integration, a new public safety communications center will be constructed in the coming years.

A facility planning study completed in 2013 helped lead both the Operations Board and Policy Board to approve a "hybrid campus" with collocated police and fire emergency communications on one site. The hybrid campus will consist of two buildings on a parcel of about six acres, with one building constructed with more stringent standards to house police and fire emergency communications, and a municipal emergency operations center (EOC). The second building will be constructed to more typical business office standards to house administration, records and public counter services. The site will also accommodate generators, fuel and water tanks, a radio tower for the transmission of public safety radio communications, and adequate employee and visitor parking. 
Current space estimates include approximately 55,000 sq. ft. for the emergency communications/EOC building and approximately 25,000 sq. ft. for the administrative building. The facility will incorporate multi-use concepts for common space, meeting space, and public space. According to the study, the "hybrid campus" was estimated to cost $62 million.
The hybrid campus approach calls for a stand-alone backup facility in the event South Sound 911 is unable to operate in the primary communications center due to a natural or other disaster.