911 & Dispatch

** If you need emergency police, fire or medical aid, DIAL 911.This page is for information only. **

The hub of emergency communications for most residents and businesses in Pierce County is South Sound 911.

In November 2011, residents of Pierce County voted for a 0.1 percent sales tax increase to support public safety. Thanks to this community support, South Sound 911 has been consolidating or collocating six 911 centers: the Law Enforcement Support Agency (LESA), West Pierce Fire & Rescue Fire Comm, Tacoma Fire Communications, Fife Communications, Buckley Communications, and Puyallup City Comm. To date, five law enforcement communications centers have been consolidated into three South Sound 911 communications centers: the South 35th Street Communications Center in Tacoma, the Eastside Communications Center in Puyallup, and the Fire Communications Center in Lakewood. 
South Sound 911's 911 and dispatch services are provided by two specialized communications departments working together for a unified emergency and response system:
   Fire Communications
   Law Enforcement Communications

Requesting Copies of 911 Calls

State law requires that South Sound 911 keep recordings of 911 calls for 90 days. The public may request copies of specific 911 calls by submitting a Public Records Request, though currently South Sound 911 only provides these records for its partner law enforcement agencies. For copies of fire/EMS 911 audio or reports, please contact the relevant fire department directly.

Requests submitted to South Sound 911 will be reviewed in accordance with applicable public disclosure laws and the requestor will be notified by email when the record is available for download via the Records Portal.

File a Police Report

Please use the online reporting system to report non-emergency lost property, theft, vandalism or vehicle prowl which occurred in Lakewood, Roy, Ruston, Sumner, Tacoma, University Place, or unincorporated Pierce County.

Do NOT use this system to report emergencies, in-progress crimes or previously reported crimes.
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